HouseKeeper Meister Program

Pasona’s skill assessment system to provide
you with the service quality that suits your needs

Pasona's unique training program
that supports world-class service quality

Pasona's exclusive human resource development program for foreign housekeepers. This is the housekeeper development program, based on the housekeeping experience in Japan and overseas, Japanese communication skills, hospitality skills, we grade the housekeeper into the five grades.

Basing on the skill level system, we shall assign a staff possessing the skills sets that are essential to provide the service according to client’s needs.

FIVE STAR
Experience working overseas
Over1year
Experience working in Japan
Over2years
Housekeeping skills
S
Japanese
communication
skills
Daily conversation
Hospitality skills
S
FOUR
Experience working overseas
Over1year
Experience working in Japan
2 to 1year
Housekeeping skills
A+
Japanese
communication
skills
Simple conversation
Hospitality skills
A+
THREE STAR
Experience working overseas
Over1year
Experience working in Japan
2 to 1year
Housekeeping skills
A
Japanese
communication
skills
Simple conversation
Hospitality skills
A
TWO STAR
Experience working overseas
Over1year
Experience working in Japan
Less than1year
Housekeeping skills
B+
Japanese
communication
skills
Knowledge of housekeeping related terms
Hospitality skills
B+
ONE STAR
Experience working overseas
Over1year
Experience working in Japan
Less than1year
Housekeeping skills
B
Japanese
communication
skills
Knowledge of housekeeping related terms
Hospitality skills
B
  • Housekeeping Skills

    Total 274 hours

    The staff have undergone trainings to familiarize the characteristics of Japanese residences and how to clean them. Moreover, the staff are educated on how to be a contributing member in the society, valuing the importance of the code of conduct and upholding with the utmost professionalism as professional housekeeper.

  • Japanese Communication
    Skills

    Total 302 hours

    The staff are trained to learn basic Japanese in reading, writing and conversing. As a housekeeper attaining this skill, the staff are able to communicate with clients, especially with those who have shopping task needs. The staff are equipped with Japanese phrases that are frequently utilize in shopping chores.

  • Hospitality Skills

    Total 42 hours

    The staff have a deep understanding of Japanese cultures and customs especially applying appropriate manners when receiving guest. These skills are essential for clients who hold home parties and need help in attending the guest.

Housekeeper’s Voice

  • It’s been 3 years since I have been in Japan. Through my experience in handling various clients with different needs and underdoing the Meister Training Program and all the other trainings such as Japanese language, table setting and so forth, I have gained more confidence as a professional housekeeper.

    With the experience and new skills sets that I have attained, I became more confident and will work hard so that I can provide a satisfactory service to our clients.

  • An increase of opportunity to able to assist our clients with their home party needs is certainly a rewarding feeling for me. I can help my clients with their preparation of the area, table setting and cleaning up after the party. I will not stop learning more about Japan’s “OMOTENASHI” so as to give the best service to our clients.

  • It has been 1 year since I came to Japan. For my clients to be relaxed and happy, the moment they open their doors, I make sure to pay attention to each detail and clean each corner and edge of their homes.

    I feel that I have a strong responsibility to support my client’s busy lives and lessen their burden in having to deal with their household chores. I am looking forward to improving my skills to be able to provide more flexibility in accepting various clients’ request

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