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Service Operation Information and Introduction to “Disinfection Services”

Thank you very much for patronizing Kurashinity. We would like to extend our appreciation for your understanding towards the shortening of our business hours during the month of May. We apologize for the great inconvenience it have caused you. We would like to notify that we will be resuming our regular service operations starting June 2020. However, our customer call centers are only available between 10:00 to 17:00 for enhance safety precautions. Moreover, we are introducing a new “Disinfection Services” utilizing a newly developed disinfectant to keep your residence from bacteria, viruses and germs. Cost-effective rate is offered to regular service users ! For further inquiries about the new service, feel free to call or email us. ■ Housekeeping service Starting June 1st (Monday), Housekeeping Service Hours between 9:00 to 18:00 (Weekdays) ※ Regular staff assigned shall provide the service on your scheduled regular service day. [Request on Cancellation and Re-scheduling of Services] If you feel uneasy on resuming the services or if you or any of your family member has fever or has shown symptoms of any viral infections, we shall be cancelling the service. To cancel or re-schedule, please contact us by noon on the business day prior to your scheduled service. ■Customer Support Call Center ・Toll-Free :0120-700-809 / Reception Hours: Weekdays 10:00〜17:00 (exc. Public holidays) ・E-mail:housekeeping@pasona.co.jp / Reception Hours:Weekdays 9:00〜18:00 (exc. Public holidays) ■The NEW ! ”Disinfection Service” By utilizing a newly developed disinfectant spray containing Nano-Diamond Carbon Catalyst with 80% alcohol content. The disinfection service does not only wipe off germs, bacteria and viruses on your door knobs, remote controls and other areas which you frequently touch. This disinfectant is also designed for its anti-virus and anti-bacteria effect to be both immediate and long lasting. Regular service rate is \35,000 (2 staff in 3 hours) [Special Rate for Regular Users: Only an additional of \10,000 to your Regular Fees!] ※Scheduled regular service days is extended for 30 min. to deliver the disinfection services. For other preferred dates, Contact us ! ※ All price stated are tax exclusive. Thank you for trusting your lovely abode to Kurashinity ! We will continue to do our best to bring smiles and calmness to your lives. 【For Further Inquiries】 Pasona Inc. Housekeeping service “Kurashinity” TEL : 0120-700-809 (reception hours: weekdays from 10:00 to 17:00) MAIL: housekeeping@pasona.co.jp (reception hours: weekdays from 9:00 to 18:00)

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